Report it with the room.
Record the issue and supporting details in the context of the affected room. The colleague picking it up can find the problem without reconstructing what happened from a separate handover message.
Hotel maintenance.
A clear next step.
Hotel maintenance software for the work that affects your guests. Keep issues, assigned colleagues and repair progress connected to the room, so every team can follow what happens next.
THE DAILY WORK, CONNECTED
Follow the repair beyond the first report.
A housekeeping colleague spots a problem. Maintenance needs the details, reception needs to know whether the room is ready, and a manager needs to see who is following up. RoomFlow keeps the issue and its progress in the shared workspace, so the repair does not depend on a chain of separate messages.
Give the work an owner.
Assign a colleague and follow the repair’s progress. Managers can see outstanding work and responsibility, while the maintenance team has a clear place to keep the next update.
Keep reception informed.
Make room-readiness blockers visible alongside the repair. Reception can check the current situation before promising an arrival, and housekeeping can follow the work that affects room preparation.
HOW IT FITS TOGETHER
From a noisy extractor to a shared handover.
The demo follows a bathroom extractor issue in room 105. Housekeeping reports the problem, a maintenance colleague owns the follow-up, and reception checks the blocker before the expected arrival. Repair progress can then be shared with the next shift through team chat and shared work, keeping the next person in the loop.
This is an illustrative workflow with fictional hotel data. Maintenance is included in RoomFlow Operations with Housekeeping and Guest stays.
Follow a day with RoomFlowA repair handoff every department can follow
- 01
Housekeeping reports
Add the problem, the affected room and useful supporting details. Keep the report beside the work it changes.
- 02
Maintenance follows through
Pick up the issue, update progress and keep responsibility visible while the repair moves forward. Dated tasks also appear in Calendar so follow-up work stays in the plan.
- 03
Reception checks
Review the outstanding blocker and room readiness before an arrival. Leave the next shift an update they can find.
A FEW PRACTICAL DETAILS Your questions,
Your questions,
answered.
How does RoomFlow help track hotel maintenance?
RoomFlow keeps repair issues, assigned staff and progress in a shared property workspace. Linking the issue to the room helps maintenance, housekeeping and reception follow the same work and see what is still outstanding.
Can a repair affect room readiness?
Yes. A maintenance issue can be a room-readiness blocker. The demo shows an extractor repair in room 105 so reception can review the issue before promising the room to an arriving guest.
Can we connect a repair with other team work?
Yes. Shared tasks can link to calendar events, discussions and Knowledge base articles. Keep the repair instructions and wider conversation with the task, while dated work appears in Calendar and progress stays visible to colleagues with access.
Is maintenance included in Operations?
Yes. Guest stays, Housekeeping, Maintenance and Staff Management are included in Operations, together with team chat, shared tasks and a Knowledge base. The one package costs €149 per property/month plus €6 per total hotel room/month and €5 per managed staff member/month. Count people whose schedules, attendance or time off you manage.
Does RoomFlow replace the hotel’s PMS?
No. Your PMS remains the home for reservations, while RoomFlow connects the operational work around each stay. GoDo is connected today; connection availability and supported updates are confirmed for each property.
ONE ROOMFLOW OPERATIONS PACKAGE See it with your
See it with your
hotel day in mind.
Guest stays, Housekeeping, Maintenance and Staff Management in one shared workspace.
€149 per property/month
+ €6 per total room/month
+ €5 per managed staff member/month
All operations and staff features in one package
Managed staff are people whose schedules, attendance or time off you manage.
Request a demo Pricing and setup details